Low Hanging Fruit
Fast improvement usually requires to look at the obvious opportunities.
… moreCategory: Supply Chain
Late Deliveries ?
Delivery issues can easily increase customer intimacy if well handled.
… moreExplaining Late Delivery
Customer confidence is highly related to the way you translate delivery issues and the story behind.
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Business intelligence !
Key to success is closely related to business intelligence i.e. data but also detailed analysis.
… moreEDI Connectivity
One of the major productivity (and cost reduction) enabling factors is EDI connectivity.
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On time delivery !
On time delivery influences customer satisfaction and financials … so better constantly measure it !
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Revenue in time !
And customer satisfaction as a super bonus if you do this right securing strongest financial performance.
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Solid processes, a must !
Customer satisfaction and supply chain are all about solid processes, specially during crisis !
… moreOperations execute !
We don’t like to hear it but operations simply execute strategies and tactics decided by management.
… more
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